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Frequently asked questions

Are your questions not answered yet? Feel free to contact us.

Why DrSmile?arrow down

Our personal experiences, but above all the success stories of our clients, strengthen our goal of bringing even more smiles to your face.

The DrSmile team is made up of experts from various backgrounds. We are particularly proud of the expertise and day-to-day support of our dentists, orthodontics and dental technicians. The entire DrSmile team ensures that our customers receive all-round professional care. Our modern technologies were developed in Germany and meet the highest quality standards, as well as all the materials used, which are medically-tested.


The DrSmile's headquarter is in Berlin, it is fully self-financed and independent.

How does the treatment work?arrow down

After you have found out in our "Am I eligible?" test whether our aligner treatment is suitable for you, you can make an appointment in a DrSmile specialist dental practice. Your DrSmile consultant will support you in this process and will be available to answer all your questions about the treatment.

During your appointment in one of the DrSmile practices, you will be thoroughly advised and examined by our qualified staff. With the help of a modern 3D scanner, your teeth will be precisely measured and your preferences about your perfect smile will be discussed. The appointment is free of charge and without any obligation.

To give you a visual impression of what your teeth will look like after the treatment, we create a before-and-after simulation of your teeth. Approximately 2 weeks after your appointment, you will receive your simulation and individual treatment plan, which also contains all information about the duration and costs of the treatment. Only after you have confirmed the plan, will the treatment begin.

On the basis of the simulation the required number of aligners is produced and sent to you within a few weeks. You should wear the invisible aligners 22 hours a day and change them every 14 days. Your teeth are moved step by step into the desired position.

In addition to your personal DrSmile advisor, our app helps you to document your progress and clarify any questions you may have at all times. The app is free. It reminds you to change your aligners and send regular pictures of your teeth to our DrSmile experts. Visiting the DrSmile clinic is only necessary in the event of discomforts or complaints.

What does the treatment cost?arrow down

The pricing for your DrSmile treatment is based on the complexity of the teeth movement needed to achieve the desired result. The duration of the treatment and the number of aligners varies accordingly and will be clarified in your treatment plan: transparent and explicitly. There are no costs beyond the price presented in the treatment plan.

You can pay the price conveniently either in one single payment or monthly with instalments. Our team will work with you to find a suitable solution for your needs.

The costs of a treatment are calculated with the information gathered during the initial consultation on the basis of the dental fee guide and classified as S, M or L treatment. As a rule, the costs are between £1,390 - £2,090.

In the very unlikely event that the cost of treatment exceeds £2,090, you will be informed explicitly before the treatment begins.

Is there a satisfaction guarantee?arrow down

We have already completed numerous successful treatments and know about the amazing possibilities of our treatment method.

We assume that you are actively involved and wear your aligners 22 hours a day. Our app supports you with this. It reminds you to change your dental aligners and enables you to contact our experts in a convenient way. In addition, you can upload your photos in regular intervals to document your personal progress.

Should the desired result not be achieved despite your good cooperation, we will cover the costs for additional aligners and the revision of your treatment plan.

What are aligners and what are they made of?arrow down

Aligners are transparent, individually fitted for the almost invisible treatment of malpositioned teeth. Using modern 3D technology, we create a before-and-after simulation of your teeth, on the basis of which we manufacture the required number of aligner pairs.

DrSmile aligners are made of dimensionally stable, thermoplastic material which is approved for medical use (ISO 9001:2015). They are free of plasticizers (BPA) and other harmful substances.

How are the stars for the TÜV (Technical Inspection Association) seal calculated?arrow down

TÜV Saarland and Ekomi cooperate in the form of a joint customer evaluation programme. The TÜV seal of approval "Customer Rating Overall Evaluation" is subject to strict conditions, quality and TÜV MONITOR criteria. The seal can only be used without conspicuousness in the eKomi Fraud-Protection.

Are aligners suitable for adults of all ages?arrow down

Yes, aligners can be worn by anyone over the age of 18.

Can I start the treatment with dental diseases?arrow down

Your teeth should be free of caries, calculus and other dental diseases. Bad breath can also be a sign of a dental disease and should always be checked medically before starting treatment.

Can children use the DrSmile aligner treatment?arrow down

Our treatment is aimed specifically at adults over 18 years. We do not offer treatment for children and adolescents.

Can I whiten my teeth during the treatment?arrow down

There is nothing preventing bleaching during the treatment. DrSmile has developed a special bleaching set which you can use in the comfort of your own home.

How long do I have to wear my aligners?arrow down

To achieve your desired result, you should wear your aligners 22 hours a day. The total wearing time varies between 6 - 12 months.

Will I have straight teeth after the aligner treatment? arrow down

The simple answer is: Yes! Aligner technology has proven itself and evolved over decades. Today, it is one of the most significant alternatives to fixed and loose braces.

Do I have to wear a retainer?arrow down

Yes, because the retainer secures the result of your aligner treatment.

What are the finance options for the DrSmile treatment? arrow down

You can comfortably pay in installments or make a single payment. The price of your aligners varies depending on the malposition of your teeth.

What are the requirements for beginning the treatment?arrow down

For a treatment with transparent aligners, your teeth and gums should be healthy. Caries or inflammation of the gums should therefore be treated beforehand.

Is a consultation with DrSmile free of charge?arrow down

Yes, the first consultation is free and without any obligation. Your DrSmile dentist will answer all your questions about your treatment. Your teeth will also be examined and digitally analysed.

How does the aptitude test work?arrow down

You can easily take the aptitude test online. It contains 4 questions about your teeth. The test only takes a few minutes and the result will be sent to you by e-mail.

Can I do an aligner treatment despite having a crown, bridge or missing tooth?arrow down

With a crown, treatment is usually not a problem. If you are missing one or more teeth, you will have to take a dental impression in each individual case to see whether a treatment is possible for you. In the case of a bridge, treatment is unfortunately not possible, as it makes it much more difficult to move the teeth.

When should I avoid treatment?arrow down

If you are taking certain medications or are pregnant, your gums may be much softer and therefore more susceptible to inflammation. In this case, you should check with your dentist beforehand to see if a treatment with dental aligners is possible.

Do you have any further questions? Contact us.

Questions about COVID-19?

Your health is our main priority. Maximum safety and hygiene is in place to make you feel comfortable. Our trained staff will provide you with comprehensive information on the current measures:

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